Our professional staff includes an award winning and bestselling author, a life coach, professional editors, graphic designers, job coaches, job placement specialists, and a customer service and retention expert. We have special expertise in publishing, employment services, staff development and coaching, personal coaching, document creation, and business consulting.
Once we have buy-in, we oversee the implementation process from start to finish.
BTLB staff monitors business project management at 3-week intervals, and employment services and book stages weekly.
“BTLB delivered everything they promised. Our customer satisfaction levels are at an all-time high!”
We identify technology, training, and processes to take your book project, business, or customer service to the next level.
BTLB uses focus groups, beta readers, surveys, interviews, and observations to conduct a comprehensive assessment for the client's project goals.